FAQ

Questions

Evening Light Glasses

What do the tints actually do?

They warm and soften the cool light of screens in the evening. The amber lens is a lighter everyday wind-down tint; the wine-red lens is deeper, for the last hour before bed. They make late-night screens easier and warmer on the eyes — they are a comfort and wind-down accessory, not a medical device.

When should I wear them?

In the evening, once the lights are low and the screens are still on — after dinner, through a film or some reading, up until you put your phone down for the night.

Are they prescription? What size?

No — they are not prescription glasses and are not corrective eyewear. They come in one size with a flexible, lightweight frame designed to suit most faces.

Are they a medical device?

No. The Evening Light Glasses are a wellness and comfort product. They are not a medical device and are not intended to diagnose, treat, or cure any condition.

Silk Pillowcase

What momme weight is it?

22-momme mulberry silk — heavy enough to feel luxurious and last, light enough to drape naturally. Both sides are silk.

How do I wash it?

Machine wash on delicate (30 degrees) with a mild detergent, or hand wash. Air dry or tumble on the lowest setting. No bleach. A mesh laundry bag helps protect the fabric.

What size does it fit?

Standard pillowcase size (50x70 cm) with a hidden zip closure so it stays on the pillow.

Silk Sleep Mask

Does it block out light?

Yes — the contoured design blocks out light without pressing on your eyelids. It is 100% mulberry silk, gentle against the skin around your eyes.

How does it stay on?

A wide, adjustable hook-and-loop strap that fits most head sizes — no tangled elastic.

How do I care for it?

Hand wash in cool water with a mild detergent, air dry, and store in the silk pouch when travelling.

Orders & Shipping

How long does shipping take?

5–12 business days to Sweden and the EU (1–3 business days processing plus tracked shipping). You will receive a tracking number by email once your order ships.

Where do you ship from?

Our products are designed in Stockholm and shipped from our overseas fulfilment partner. Orders are tracked door to door.

Will I pay extra VAT or fees on delivery?

All prices include EU VAT, collected at checkout and remitted via our IOSS registration — you won't be asked to pay additional VAT on delivery.

Can I return my order?

Yes. You have a statutory 14-day right of withdrawal, plus a voluntary 30-day return window on top of that. Email hello@nordew.com with your order number. See our Refund Policy for full details.